Good day. I no longer have my original phone number and as a result I can't log into my...

GetHuman-mackpete's customer service issue with Google from January 2019

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The issue in GetHuman-mackpete's own words
Good day. I no longer have my original phone number and as a result I can't log into my account.*This is frustrating because your system is not flexible enough. *I have sensitive documents that I save and need but cannot access and creating a new account makes no sense. I NEEEEED TO ACCESS MY ACCOUNT. *Calling Google is IMPOSSIBLE.*How do I recover my account..*I need your help.*My old email address is******@***.com*My old phone number is **** *** *****My name Peter McDonald aka PeetahMack*If you Google PeetahMack you will see who I am .*So there must be another way I can access my account*HELP.*My new email address is*M*****@***.com*My new number is************Or**** *** ****.*Help me please please please*Thanks*Peter McDonald
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Customer service issue
Reported by GetHuman-mackpete
Jan 16th, 2019 - 9 mons ago
I have an issue with Google too
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Seen by 3 customers so far
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GetHuman-mackpete started working on this issue
Jan 16th 5:13pm