My android device is being effected with playloads. I've being having this problem sinc...
GetHuman-gkukri's customer service issue with Google from January 2019
Help with my Google issue
First: share to improve GetHuman-gkukri's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Google help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-gkukri's own words
My android device is being effected with playloads. I've being having this problem since a month. I have read many articles online thats how i came to know this issue was caused by playloads. I was having popup ads everytime over apps. I'vetried antivirus softs like avast and malwarebytes. None could detect it. In a article i read that playloads could bypass this scan. I tried to enter in safemood and and found out an app named android system which i never saw before. It had a green icon with a grew gear on it. It cannot be uninstalled and forcing dint cause any change. I could confirm it was the virus because when i clicked on notification option i saw every ads details in it . It was like 'ampme displaying over other apps....' . I switched it off curently. I do have screenshots of it. Please help me with this issue
GetHuman-gkukri did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-gkukri fixed the problem
We are waiting for GetHuman-gkukri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google customer problems.