I have a Gmail account that I cannot change the password of and it's not accepting the...

GetHuman-robelala's customer service issue with Google from January 2019

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The issue in GetHuman-robelala's own words
I have a Gmail account that I cannot change the password of and it's not accepting the password that I know when I click on forgot password and answer every question right then it loads after which it says sign in approved but I still get redirected back to the question page no matter how many times I answer Google say they cannot let me access my account the recovery email I had was old and it was my sister's which she forgot of she doesn't know her password or she doesn't wants to give me access to my account because we have some personal problems and the recovery number is also old which is also my sister's and she says she doesn't knows anything about it please let me get access to my account again I feel someone has locked me out of my account because as far as I remember I didn't give any access to Google to my location or my web access even my YouTube history I stopped everything when they asked that I can enable them
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Customer service issue
Reported by GetHuman-robelala
Jan 15th, 2019 - a mon ago
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Jan 15th 4:14pm