I've been trying to access what used to be my main Google account for a little over a y...

GetHuman-alexamca's customer service issue with Google from January 2019

Help with my Google issue
The issue in GetHuman-alexamca's own words
I've been trying to access what used to be my main Google account for a little over a year now* For whatever reason my password is different from what I recall it being back then... Everytime I try to access this email despite being on the same IP address as the last time I had logged into the account, Though I am unsure if anyone else had accessed the account in the meantime and may have changed my password. But I've answered the only security question they would ask correctly, I can provide a recovery email and correctly enter the code the only thing I can't do is provide my old phone number being that I haven't had the phone for months... I am at a complete loss the worst part is I have the email I first received when I had created the account back in ****, almost a whopping seven years ago, there are so many memories and things I put into my drive and I would be so happy if I could get access back into my account.
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Customer service issue
Reported by GetHuman-alexamca
Jan 15th, 2019 - a mon ago
I have an issue with Google too
Seen by 2 customers so far
Similar issue to 32905 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman-alexamca started working on this issue
Jan 15th 6:39am
GetHuman-alexamca indicated the issue is not fixed yet.
Jan 15th 6:41am