I've been trying to access what used to be my main Google account for a little over a y...
GetHuman-alexamca's customer service issue with Google from January 2019
Help with my Google issue
The issue in GetHuman-alexamca's own words
I've been trying to access what used to be my main Google account for a little over a year now* For whatever reason my password is different from what I recall it being back then... Everytime I try to access this email despite being on the same IP address as the last time I had logged into the account, Though I am unsure if anyone else had accessed the account in the meantime and may have changed my password. But I've answered the only security question they would ask correctly, I can provide a recovery email and correctly enter the code the only thing I can't do is provide my old phone number being that I haven't had the phone for months... I am at a complete loss the worst part is I have the email I first received when I had created the account back in ****, almost a whopping seven years ago, there are so many memories and things I put into my drive and I would be so happy if I could get access back into my account.
GetHuman-alexamca did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-alexamca fixed the problem
We are waiting for GetHuman-alexamca to fix the problem and share the solution with the rest of us customers.
Please help with my Google issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.