I lost my password when my I-phone totally died. I got this email when I was in middle...

GetHuman1962285's customer service issue with Google from January 2019

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The issue in GetHuman1962285's own words
I lost my password when my I-phone totally died. I got this email when I was in middle school and do not know exactly when. Unfortunately, my parents have recently gotten new computers and so my password is not saved on their new computers since I no longer live at home. My gmail is literally my whole name, and I have a unique middle name (one of a kind aside from the aunt I was named for) and I can provide picture ID, passport photo, birth date, people I email, and I regularly have sent ALL my pictures from my phone to my gmail and can identify those pictures. I know the approximate last day I was able to use my google. I can't get verification codes on my phone because it is dead. I've tried other recovery and it won't continue to allow me to answer questions. I've tried every possible password I've ever used, and still won't recognize me. Unfortunately, my password was not saved to I-Cloud I guess, at least I can't retrieve it. Please, this is causing a huge amount of anxiety for me, and I already suffer from depression and anxiety. I'm using my mother's email to contact you. Her gmail is *****@***.com but generally uses her outlook email. In her email is an email from my email with pictures of my boyfriend and me.
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Google

Customer service issue
Reported by GetHuman1962285
Jan 14th, 2019 - 9 mons ago
I have an issue with Google too
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Seen by 8 customers so far
Similar issue to 32692 others
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Timeline
GetHuman1962285 started working on this issue
Jan 14th 4:33pm