I suspect a significant intrusion on my chromebook. I changed the password some time ag...

GetHuman-freemyso's customer service issue with Google from January 2019

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The issue in GetHuman-freemyso's own words
I suspect a significant intrusion on my chromebook. I changed the password some time ago, but each time I logged on, it recognized the previous password. Months past, until one day I tried, but received a prompt message.. "your password was changed four months ago". It now was requesting new password, which I was unsure of, because that much time past. I recovered my account. I then changed my password. After a few days, as I was logging off, I realized my sync button on. Another intrusion. When I tried logging on three weeks later, I couldn't recall exact password. I successfully changed it, but because I'm unsure of the specific password, my local data is being held hostage. I must fix this problem asap. Please help.
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Customer service issue
Reported by GetHuman-freemyso
Jan 13th, 2019 - 9 mons ago
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GetHuman-freemyso started working on this issue
Jan 13th 5:31pm
GetHuman-freemyso shared this issue with others over email
Jan 13th 5:39pm