Now appears to say it's fix in the link you me an answer how did this happen I don't think it's fixed

GetHuman1927794's customer service issue with Google from January 2019

Help with my Google issue
The issue in GetHuman1927794's own words
Checking out my time line and noticed the name at the top was not mine and does this person see all my stuff ... I am not paying someone answer my question of why someone else's name is on my account somebody needs to tell me why another name is on the headline of my account
I'm not sure of it secure if I'm saying
Explaining how this could happen and if that person can see all my stuff
Now it seems fix and I don't have proof of that nor an explanation and how it happened
I have an issue with Google too
How GetHuman1927794 fixed the problem
Nothing got fix no answers nothing nothing nothing I will delete this tomorrow
Please help with my Google issue
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Samsung note *
Customer service issue
Reported by GetHuman1927794
Jan 9th, 2019 - a mon ago
I have an issue with Google too
GetHuman1927794 shared how to fix
Seen by 5 customers so far
Similar issue to 31055 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman1927794 started working on this issue
Jan 9th 4:14am
GetHuman1927794 confirmed the issue is fixed. Hooray!
Jan 9th 4:15am
GetHuman1927794 indicated the issue is not fixed yet.
Jan 12th 6:39am