I am trying to gain access to a deceased family members account that is being used by s...

GetHuman1891371's customer service issue with Google from January 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1891371's own words
I’m trying to get on a deceased relatives account before everything is permanetly deleted by someone using it. Once it’s deleted I’ll never get it back. ... I am trying to gain access to a deceased family members account that is being used by someone that is not related to him. I filled out the access deceased account form already and it took them two months to respond and I don’t have that kind of time because now I have been locked out. I can show proof of my relation to him and whatever else is needed.
I don’t have time to wait. I’ve been locked out of everything. I have a right to his stuff and I can prove who I am
Give me access to his account and lock the other person out. I can prove who I am
I have an issue with Google too
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Customer service issue
Reported by GetHuman1891371
Jan 3rd, 2019 - 4 mons ago
I have an issue with Google too
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Seen by 7 customers so far
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Timeline
GetHuman1891371 started working on this issue
Jan 3rd 10:01pm