My Chromebook was stolen by a woman named Taylor Miles. Her username is "Taylorkmiles...

GetHuman-greenfla's customer service issue with Google from December 2018

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The issue in GetHuman-greenfla's own words
My Chromebook was stolen by a woman named Taylor Miles. Her username is "Taylorkmiles". I tried using the "find my phone or divice" option to use in a report however it's no longer listed. I believe she has done a factory reset on the device. Thus making things a bit more tricky. I'd like to have her account shut down or locked until I can retrieve my property. I've since reported the device stolen with the local authorities. Wondering what other information I can give you. Please help.
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Customer service issue
Reported by GetHuman-greenfla
Dec 8th, 2018 - 6 mons ago
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GetHuman-greenfla started working on this issue
Dec 8th, 2018 2:10pm