I work as a volunteer at the R.I Veterans Home helping older, mostly disabled veterans...

GetHuman-alexhofs's customer service issue with Google from December 2018

7 views
 | 
21406 similar
 | 
0 following
Help with my Google issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Google help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-alexhofs may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-alexhofs's own words
I work as a volunteer at the R.I Veterans Home helping older, mostly disabled veterans with computers and tablets.**One of the vets here is James Wilson. *****@***.com.**Mr. Wilson is a disabled Vietnam vet and can't remember his password, the telephone number he used to sign up or his recovery email. He seems to remember his mother's maiden name, but I can't make that work for him.**He has a Samsung tablet that is unusable because of this.**How can I help him?
GetHuman-alexhofs did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-alexhofs fixed the problem
We are waiting for GetHuman-alexhofs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-alexhofs fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-alexhofs
Dec 6th, 2018 - 5 mons ago
I have an issue with Google too
Not resolved
Seen by 7 customers so far
Similar issue to 21406 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-alexhofs started working on this issue
Dec 6th, 2018 3:50pm
GetHuman-alexhofs shared this issue with others over email
Dec 6th, 2018 3:50pm