I work as a volunteer at the R.I Veterans Home helping older, mostly disabled veterans...

GetHuman-alexhofs's customer service issue with Google from December 2018

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The issue in GetHuman-alexhofs's own words
I work as a volunteer at the R.I Veterans Home helping older, mostly disabled veterans with computers and tablets.**One of the vets here is James Wilson. *****@***.com.**Mr. Wilson is a disabled Vietnam vet and can't remember his password, the telephone number he used to sign up or his recovery email. He seems to remember his mother's maiden name, but I can't make that work for him.**He has a Samsung tablet that is unusable because of this.**How can I help him?
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Customer service issue
Reported by GetHuman-alexhofs
Dec 6th, 2018 - 5 mons ago
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Seen by 7 customers so far
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GetHuman-alexhofs started working on this issue
Dec 6th, 2018 3:50pm
GetHuman-alexhofs shared this issue with others over email
Dec 6th, 2018 3:50pm