IT IS NOT FIXED

GetHuman-popnfsh's customer service issue with Google from December 2018

Help with my Google issue
The issue in GetHuman-popnfsh's own words
Gain access to my email ... I am locked out of my *****@***.com account. I confirmed the * digit number sent to recovery email and still would not let me into my account. I would like Google to allow me access to the above account and if they need more information BESIDES what my last password and what month*year I opened the account almost a dozen years ago was contact me at recovery email
You have no option including taking to a human or even paying to talk to someone that can assist with correcting the issue.
They can make this right by assisting me in getting into my email account either utilizing the * digit code sent to the backup email or contacting me beside a generalized email that is no information as to how to assist me.
I have been a customer for *** years and expect more help when issues can not be solved by the basic information you offer.
I have tried multiple times to get into my account and even though I have tried multiple times to give the * difit code sent to my *****@***.com email you still won't ask me anything beside month and day i opened my account. I don't know that information it was too many years ago. My computer crashed and the passwords to all my accounts went with it.
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Customer service issue
Reported by GetHuman-popnfsh
Dec 6th, 2018 - a mon ago
I have an issue with Google too
Fixed
Seen by 2 customers so far
Similar issue to 21267 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-popnfsh started working on this issue
Dec 6th, 2018 12:29am
GetHuman-popnfsh indicated the issue is not fixed yet.
Dec 6th, 2018 12:31am