I have been trying to contact Google since I first saw a charge of **.** on my debit ca...

GetHuman1694835's customer service issue with Google from December 2018

2 views
 | 
21127 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman1694835's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1694835's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1694835 will want to follow the link below to head to their help center. We will check on GetHuman1694835 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1694835 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1694835's own words
I have been trying to contact Google since I first saw a charge of **.** on my debit card and this has been going on for over * months I have not subscribed to any Google music play. Injave been in the play store trying to cancel this to no avail. So how do I go about getting a refund for my money? This is a service I am subscribed to nor will I ever use, so how did this happen and I am wondering how many others are being subjected to this fraudulent charge? *Thanks*Charlene Y. Phinn *L*****@***.com
GetHuman1694835 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1694835 fixed the problem
We are waiting for GetHuman1694835 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman1694835 fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman1694835
Dec 5th, 2018 - a mon ago
I have an issue with Google too
Not resolved
Seen by 2 customers so far
Similar issue to 21127 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1694835 started working on this issue
Dec 5th, 2018 2:46pm