I have been locked out of my personal Gmail account for the last few weeks. I keep tryi...

GetHuman1691196's customer service issue with Google from December 2018

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The issue in GetHuman1691196's own words
I have been locked out of my personal Gmail account for the last few weeks. I keep trying to provide the correct information when prompted with the questions, but I am apparently SENILE! I had created the account over * maybe * years ago! **I emailed Google a few months ago about my account being accessed by someone, but nothing was done. **I have Student Loan bills, personal bills and all of my children ‘s student loan bills and countless of other correspondence going to this email! I am begging...please help me get my account back! I have to access my emails. Once I do, I will stop using it!!!
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Google

Customer service issue
Reported by GetHuman1691196
Dec 4th, 2018 - a mon ago
I have an issue with Google too
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Seen by 2 customers so far
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Timeline
GetHuman1691196 started working on this issue
Dec 4th, 2018 10:35pm