My name is Marc my phone number is ***-***-**** and I'm very upset with your company yo...

GetHuman1687795's customer service issue with Google from December 2018

2 views
 | 
20885 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman1687795's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1687795's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1687795 will want to follow the link below to head to their help center. We will check on GetHuman1687795 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1687795 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1687795's own words
My name is Marc my phone number is ***-***-**** and I'm very upset with your company you allow someone to hack into my account my Gmail account and no matter what I do or no matter how hard I try I can't get back into it because now you're telling me the account is no good and doesn't exist anymore I need a phone call today this is been going on for a month I tried to call you guys numerous times and of course you don't like human contact my email now is MarcJ*****@***.com my old email was *****@***.com that is the one I can't get into I can't recover anything because that's the email that I use for recovery
GetHuman1687795 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1687795 fixed the problem
We are waiting for GetHuman1687795 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman1687795 fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman1687795
Dec 4th, 2018 - a mon ago
I have an issue with Google too
Not resolved
Seen by 2 customers so far
Similar issue to 20885 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1687795 started working on this issue
Dec 4th, 2018 4:07pm