We created a Google account for our ** year old son without using Family Link. His acc...

GetHuman1685396's customer service issue with Google from December 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1685396's own words
We created a Google account for our ** year old son without using Family Link. His account has subsequently been disabled due to age requirements not being met. We would like to have his aacount reinstated under our parent account with Family link to preserve his information saved to this account including academic work. We were unaware of this necessary step in set up. His email is B*****@***.com*Our account (parents) is *****@***.com
GetHuman1685396 did not yet indicate what Google should do to make this right.
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Customer service issue
Reported by GetHuman1685396
Dec 4th, 2018 - 2 mons ago
I have an issue with Google too
Not resolved
Seen by 5 customers so far
Similar issue to 20775 others
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GetHuman1685396 started working on this issue
Dec 4th, 2018 3:57am
GetHuman1685396 shared this issue with your circles on Google+
Dec 4th, 2018 4:02am