Hi. Basically, my sister passed away earlier this year, we are trying to get access to...

GetHuman-dusttec's customer service issue with Google from November 2018

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The issue in GetHuman-dusttec's own words
Hi. Basically, my sister passed away earlier this year, we are trying to get access to her account, drive etc, to basically gather pictures and memories.. Now, i looked at the recovering account of deceased, however, in the declaration box it says i am to understand that i would need a court order from a court in the USA. I live in the UK... So as you can imagine this would be practically impossible. Is there a way???
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Customer service issue
Reported by GetHuman-dusttec
Nov 29th, 2018 - 9 mons ago
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Seen by 7 customers so far
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-dusttec started working on this issue
Nov 29th, 2018 1:19pm
GetHuman-dusttec indicated the issue is not fixed yet.
Nov 29th, 2018 1:21pm