I'm trying to recover an old Gmail account, *****@***.com the recovery email is A...

GetHuman1638320's customer service issue with Google from November 2018

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The issue in GetHuman1638320's own words
I'm trying to recover an old Gmail account, *****@***.com the recovery email is A*****@***.com and even though I have access to that email and use the recovery code sent to my recovery email, it still won't let me reset the password for my *****@***.com email. I want this resolved ASAP. I moved across the country and don't have access to any computers or other phones that I used to use to log into that email. I want access to that email I've been trying for months now to get back into it.
GetHuman1638320 did not yet indicate what Google should do to make this right.
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Customer service issue
Reported by GetHuman1638320
Nov 27th, 2018 - 9 mons ago
I have an issue with Google too
Seen by 3 customers so far
Similar issue to 19106 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman1638320 started working on this issue
Nov 27th, 2018 5:10pm
GetHuman1638320 indicated the issue is not fixed yet.
Nov 27th, 2018 5:11pm