I manage Komatsu Mining’s YouTube channel and online presence. Komatsu Mining is the re...

GetHuman1573192's customer service issue with Google from November 2018

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I manage Komatsu Mining’s YouTube channel and online presence. Komatsu Mining is the result of several acquisitions over the years including being P&H Mining and Joy (Joy Global). As a part of a larger initiative to consolidate our brands post-acquisition, we would like to reclaim control over the P&H Mining Equipment and Joy Mining Machinery YouTube channels, which are included as Featured Channels on our Komatsu Mining channel. **Komatsu Mining - https:**www.youtube.com*channel*UC*IhR**sgg*ibw*SAJ*sLbA**Joy Mining - https:**www.youtube.com*user*JoyMiningMachinery**P&H Mining - https:**www.youtube.com*user*phmining**We have the login information for both the P&H and Joy YouTube channels but with the *-step verification, which goes to inboxes that are no longer valid post-acquisition, we are unable to log into these accounts. I would like to speak with someone about reclaiming these two accounts, for which I can provide history and the credentials, by updating the login or verification information. **Please let me know what next steps may be and what verification you would need from me to reclaim these. **Thank you!
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Customer service issue
Reported by GetHuman1573192
Nov 16th, 2018 - 3 mons ago
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GetHuman1573192 started working on this issue
Nov 16th, 2018 6:59pm