I cannot verify that my (Email) *****@***.com , belongs to me due to my phone breaking...

GetHuman1474754's customer service issue with Google from November 2018

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The issue in GetHuman1474754's own words
I cannot verify that my (Email) *****@***.com , belongs to me due to my phone breaking I remember my old password but shortly before breaking my phone I reset my password and don't remember the new one I no prob ng have access to my recovery phone *********** how else can I verify it belongs to me there must be an alternative option like a credit card number verification or... A list of things bought on my account...
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Customer service issue
Reported by GetHuman1474754
Nov 3rd, 2018 - a mon ago
I have an issue with Google too
Seen by 2 customers so far
Similar issue to 13918 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman1474754 started working on this issue
Nov 3rd 1:46am
GetHuman1474754 indicated the issue is not fixed yet.
Nov 3rd 1:48am