The system to recover a lost password, and*or recover the users data from the cloud usi...

GetHuman1467562's customer service issue with Google from November 2018

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The issue in GetHuman1467562's own words
The system to recover a lost password, and*or recover the users data from the cloud using an Android device is seriously flawed, if not broken and F****ed Up Beyond All Recognition (sorry, old army acronym).***I have tried to recover my phone data using Google & do not remember by password. I have tried numerous times to change my password and*or recover my data, but thus far the only datum that the system will verify is that it recognizes my e-mail of *****@***.com as the holder of the Google account.***PLEASE HELP!!!!
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Customer service issue
Reported by GetHuman1467562
Nov 1st, 2018 - 2 mons ago
I have an issue with Google too
Not resolved
Seen by 4 customers so far
Similar issue to 13666 others
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GetHuman1467562 started working on this issue
Nov 1st 10:27pm