The system to recover a lost password, and*or recover the users data from the cloud usi...

GetHuman1467562's customer service issue with Google from November 2018

4 views
 | 
13666 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman1467562's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1467562's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1467562 will want to follow the link below to head to their help center. We will check on GetHuman1467562 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1467562 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1467562's own words
The system to recover a lost password, and*or recover the users data from the cloud using an Android device is seriously flawed, if not broken and F****ed Up Beyond All Recognition (sorry, old army acronym).***I have tried to recover my phone data using Google & do not remember by password. I have tried numerous times to change my password and*or recover my data, but thus far the only datum that the system will verify is that it recognizes my e-mail of *****@***.com as the holder of the Google account.***PLEASE HELP!!!!
GetHuman1467562 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1467562 fixed the problem
We are waiting for GetHuman1467562 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman1467562 fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman1467562
Nov 1st, 2018 - 2 mons ago
I have an issue with Google too
Not resolved
Seen by 4 customers so far
Similar issue to 13666 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1467562 started working on this issue
Nov 1st 10:27pm