My sister Karen is locked out of her cell phone because she cant remember her google ac...

GetHuman1464300's customer service issue with Google from November 2018

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1 following
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GetHuman1464300's next move: go to the Google help center.
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Before contacting them, items GetHuman1464300 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1464300's own words
My sister Karen is locked out of her cell phone because she cant remember her google account info. We tried the recovery thing but nothing works. She needs her phone
GetHuman1464300 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1464300 fixed the problem
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Customer service issue
Reported by GetHuman1464300
Nov 1st, 2018 - a yr ago
I have an issue with Google too
Not resolved
Seen by 13 customers so far
Similar issue to 13579 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman1464300 started working on this issue
Nov 1st, 2018 3:27pm