i have had a primary email account with u guys since september ****. i cant access that...

GetHuman-phifedig's customer service issue with Google from November 2018

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The issue in GetHuman-phifedig's own words
i have had a primary email account with u guys since september ****. i cant access that account ive been locked out. i have a prepay phone and cant use it cause you guys wont let me in that account and thats the only account it will accept. PLEASE i have all my contacts in there and i need to get into that email to use my cell phone i have no means of communication please HELP. ive been trying to use that email for weeks. its a must i am crippled without access to that email. its *****@***.com thank you
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Customer service issue
Reported by GetHuman-phifedig
Nov 1st, 2018 - 2 mons ago
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Seen by 5 customers so far
Similar issue to 13476 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-phifedig started working on this issue
Nov 1st 2:06am
GetHuman-phifedig indicated the issue is not fixed yet.
Nov 1st 3:23am