Hi, I have received an email from Google saying that someone was signing into a new dev...

GetHuman1366186's customer service issue with Google from October 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1366186's own words
Hi, I have received an email from Google saying that someone was signing into a new device and when I have checked where it says 'check activity' it says that my account is at risk and 'Do I recognize this activity'. It also has a box with words in Red written inside that says 'No Secure Account' and also one that says 'Yes. I haven't clicked on any of these boxes as i'm not sure what is going on. Can you please help me as this is all very complicated for me? Thankyou
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Google

Customer service issue
Reported by GetHuman1366186
Oct 17th, 2018 - a mon ago
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Seen by 2 customers so far
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Timeline
GetHuman1366186 started working on this issue
Oct 17th 9:22pm