Locked out of Samsung S**. So far Samsung, who has a way to unlock my forgotten passwor...
GetHuman-kmclisle's customer service issue with Google from October 2018
Help with my Google issue
First: share to improve GetHuman-kmclisle's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kmclisle's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kmclisle will want to follow the link below to head to their help center. We will check on GetHuman-kmclisle later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kmclisle may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-kmclisle's own words
Locked out of Samsung S**. So far Samsung, who has a way to unlock my forgotten password, cannot seem to find my cell. I updated my Google YouTube account from my old Galaxy Note* in order to be POSITIVE Google can find my S**. It seems Google Maps knows EXACTLY where it is. I was wondering if the same connection from Samsung to Google that they used to try to locate my S** in the first place has a reverse connection from Google to Samsung? I do NOT wish to do a Hard Reset to Default as I have recent videos of my ** mth old grandson singing songs both with new words and baby talk. He is just TOO ADORABLE!
GetHuman-kmclisle did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-kmclisle fixed the problem
We are waiting for GetHuman-kmclisle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.