I would like to purchase a movie on YouTube through my Google account. And it says my...

GetHuman1321062's customer service issue with Google from October 2018

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The issue in GetHuman1321062's own words
I would like to purchase a movie on YouTube through my Google account. And it says my card is declined. I'm extermely upset. I called customer service (***-***-****) and the recorded person said I needed a support pin. But when I tried getting one and setting my email up as my admin it won't let me. All I want to do is purchase a movie on YouTube. This is unacceptable in my opinion. I should be able to get help without a pin and without getting hung up on* no answer. I love the company but this is my only problem that I don't like or think is necessary.
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Google

Customer service issue
Reported by GetHuman1321062
Oct 11th, 2018 - a mon ago
I have an issue with Google too
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Seen by 2 customers so far
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Timeline
GetHuman1321062 started working on this issue
Oct 11th 7:30pm