I recently got a new phone. I can't remember my password and my entire life is connecte...

GetHuman1320021's customer service issue with Google from October 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1320021's own words
I recently got a new phone. I can't remember my password and my entire life is connected to this email. i have to recover it Ive followed all their steps to recover and it keeps saying they can't authenticate!!!! im going to throw new **** phone thru the wall. Google's service is horrific if it were an option I'd just go somewhere else. I still have my old device and still check my email but i have to return it soon.
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Customer service issue
Reported by GetHuman1320021
Oct 11th, 2018 - 3 mons ago
I have an issue with Google too
Not resolved
Seen by 5 customers so far
Similar issue to 10493 others
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GetHuman1320021 started working on this issue
Oct 11th, 2018 5:07pm