Google Customer FAQ

If your phone number is incorrect in your Google account's 2-step verification, you can still recover your account using other recovery options. Use an alternative second step like using a backup code or a security key. If you can’t access these recovery options, you can click on "Try another way" during the recovery process. Be ready to provide some information like your recovery email, the date you created your Google account and services you are currently using. This helps Google to confirm your identity and protect your account's security. Keep in mind it may take a few days for the Google team to respond.

To access your Gmail address, you need to sign in to your account. Go to gmail.com on your web browser. Enter your email address, which is marlittmia@gmail.com, then click "Next". On the following page, enter your password and click "Next" again. If you've forgotten your password, click on "Forgot password?" and follow the instructions to recover your account. Google will verify your identity through a series of questions related to your account. Once you're signed in, you can access your emails. Remember to sign out of your account after use if you're on a public computer to ensure your account stays safe.

We understand how frustrating it can be to lose access to your account. Google provides several methods to recover your account. But if you've lost access to your recovery options - the recovery phone number and email - the situation is more complex. Google might ask you for details like when you created the account or previous passwords you've used, to prove your identity. Always remember to keep your recovery options up-to-date in the future to swiftly recover your account. If you still can't verify your identity, unfortunately, regaining access to your account might not be possible, as Google needs to keep user's account security their top priority.

To change your email on Google, it's important to note that you can't change the email address itself, but you can create a new Google account to use a different email address. To change your Google account password, sign in to the "Security" section of your Google Account. Select "Signing in to Google", then under "Password" choose "Password". You must sign in again to verify your identity. Now, you can enter your new password and select "Change Password". Remember, your new Google password must be strong and secure, using a mix of letters, numbers and symbols.

It may take some time for your Gmail storage to be updated after purchasing more storage. You won't lose any data, but your increased storage may not be available immediately. It should be noted that upgrading your storage plan does not guarantee the recovery of deleted messages. If your Gmail isn't restored because you reached your storage limit and some emails have been deleted, you may not be able to recover these. In addition, if you've been over your storage limit for an extended amount of time, it's possible that you will not be able to receive new mail until it's been less than the limit for a period of time.