Can't complete my purchase. Don't know why

GetHuman-lasermis's customer service issue with Google from August 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-lasermis's own words
The problem: Can't complete my purchase. Don't know why
GetHuman-lasermis did not yet indicate what Google should do to make this right.
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Google

Customer service issue
Reported by GetHuman-lasermis
Aug 22nd, 2018 - 3 mons ago
I have an issue with Google too
Not resolved
Seen by 2 customers so far
Similar issue to 5527 others
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Timeline
GetHuman-lasermis started working on this issue
Aug 22nd 3:20am