I have attempted to do the account recovery...and it gets stuck after I verify with dev...

GetHuman-stollie's customer service issue with Google from June 2018

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The issue and preferred resolution, in GetHuman-stollie's own words:
I have attempted to do the account recovery...and it gets stuck after I verify with device. This is my son's tablet...and my oldest son set it up. The screen it is stuck on continuously is a picture of the device...and a red bar going back and forth. PLease help!! I will reset or make a new account...I just need to get into his current account
I trust that Google will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-stollie
Jun 25th, 2018 - 2 mons ago
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GetHuman-stollie started working on this issue
Jun 25th 8:42pm