I changed account password, but the new password did not allow me access on my laptom c...

GetHuman816455's customer service issue with Google from June 2018

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The issue in GetHuman816455's own words
I changed account password, but the new password did not allow me access on my laptom computer. I am still able to access the email account on my handset. Ive gone through the recovery instructions and google still tells me they cant verify its me?*I have been using this email for over ** years and loosing access has and will continue to cause me very deep hardships in business and personal life. Please be kind enough to help me regain access.
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Customer service issue
Reported by GetHuman816455
Jun 24th, 2018 - 4 mons ago
I have an issue with Google too
Fixed
Seen by 3 customers so far
Similar issue to 2819 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman816455 started working on this issue
Jun 24th 9:27pm
GetHuman816455 indicated the issue is not fixed yet.
Jun 24th 11:27pm