My android phone got reset to factory settings by itself. When i turn it on now it tell...

GetHuman-jeffmuns's customer service issue with Google from June 2018

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The issue in GetHuman-jeffmuns's own words
My android phone got reset to factory settings by itself. When i turn it on now it tells me to sign in to google with account that was synced with this device. I have tried to do that it made me change google password then told me to wait ** hours after password change. I have waited ** hours and still have the same issue. Telling me to wait ** hours and i cant access anything on my phone. It wont finish booting up without going through google and it wont let me sign in to my google account. The account is *****@***.com the device is a samsung galaxy amp *
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Customer service issue
Reported by GetHuman-jeffmuns
Jun 12th, 2018 - 9 mons ago
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Timeline
GetHuman-jeffmuns started working on this issue
Jun 12th, 2018 7:41pm