I bought a new phone and have forgotten my password to my account. Because I'm on a new...

GetHuman-kookiema's customer service issue with Google from June 2018

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Before contacting them, items GetHuman-kookiema may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-kookiema's own words
I bought a new phone and have forgotten my password to my account. Because I'm on a new phone in a new place, google is unsure if I am the owner of the account. The phone number linked to the account is my old number, and when I recovered through the back up email google still didn't trust I was the owner. If I could just be allowed access and change the password on my gmail my problem would be solved.
GetHuman-kookiema did not yet indicate what Google should do to make this right.
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Customer service issue
Reported by GetHuman-kookiema
Jun 8th, 2018 - 4 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-kookiema started working on this issue
Jun 8th 4:42pm