You charged me for a Malwarebytes subscription and I already have a subscription that i...

GetHuman718013's customer service issue with Google from May 2018

Help with my Google issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman718013's own words
You charged me for a Malwarebytes subscription and I already have a subscription that is good for * devices. Here is the order number GPA.****-****-****-*****. The transaction was this morning ******* and I need a refund from you for $**.**. My current subscription only had * devices using it. I wanted to activate my *rd device on that subscription but I inadvertently ordered another subscription by mistake.
GetHuman718013 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman718013 fixed the problem
emailed google on their site, told them what my problem was and told them to call me. They called me two minutes later and it was all straightened out on the phone.
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Google

Customer service issue
Reported by GetHuman718013
May 25th, 2018 - 6 mons ago
I have an issue with Google too
Fixed
GetHuman718013 shared how to fix
Seen by 7 customers so far
Similar issue to 654 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman718013 started working on this issue
May 25th 4:08pm
GetHuman718013 indicated the issue is not fixed yet.
May 25th 6:50pm
GetHuman718013 confirmed the issue is fixed. Hooray!
May 27th 12:35pm
GetHuman718013 confirmed the issue is fixed. Hooray!
May 30th 5:01pm