My name is Josepha korovin-Schonwal. I have been buying books on Google play for a whil...

GetHuman-pinasch's customer service issue with Google from May 2018

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The issue in GetHuman-pinasch's own words
My name is Josepha korovin-Schonwal. I have been buying books on Google play for a while I also have a app on my tablet and phone. Today I wanted to get to my books or library and there are no books for which I have already payed. I tried to access them on the internet and on my app, but nothing happened. ON the other hand I was asked to register my account, which I did, but I still was unable to see all my books. What happened? *Please reply as soon as possible. In the past I was able to access my books without any password.
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Customer service issue
Reported by GetHuman-pinasch
May 13th, 2018 - 10 mons ago
I have an issue with Google too
Not resolved
Seen by 4 customers so far
Similar issue to 663 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-pinasch started working on this issue
May 13th, 2018 2:19pm
GetHuman-pinasch indicated the issue is not fixed yet.
May 14th, 2018 8:16pm