I bought a tablet for my grandson and its an insignia Tablet. *I made him an email acc...

GetHuman-bigbea's Recover Account issue with Google from April 2018

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The issue in GetHuman-bigbea's own words
I bought a tablet for my grandson and its an insignia Tablet. *I made him an email account with *****@***.com and I forgot the password. So I did a recovery email of **B*****@***.com and *****@***.com and I received a verification code and it states that you cannot prove its me and not some one else's. *My grandson's tablet is locked up and I been working on this for him for over a week off and on. I need to get into the email of *****@***.com and forgot the password and the last password I remember is Chunkymonkey or **Africa *Also my phone number has changed and I haven't been able to change it.*Thank you *Vig
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Google

Recover Account issue
Reported by GetHuman-bigbea
Apr 30th, 2018 - a yr ago
I have an issue with Google too
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Seen by 4 customers so far
Similar issue to 108623 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-bigbea started working on this issue
Apr 30th, 2018 10:23pm