Hi. I cannot change my password. I forgot the previous one. Tried to do it online but...

GetHuman-agnesdu's Update Account Information issue with Google from April 2018

17032 similar
0 following
Help with my Google issue
First: share to improve GetHuman-agnesdu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-agnesdu's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-agnesdu will want to follow the link below to head to their help center. We will check on GetHuman-agnesdu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-agnesdu may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-agnesdu's own words
Hi. I cannot change my password. I forgot the previous one. Tried to do it online but could not receive the code because I have to update my personal information with my new cellular * and the e-mail address used to send me the code is wrong. So I do not get the code to verify my account, so to change my password.
GetHuman-agnesdu did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-agnesdu fixed the problem
We are waiting for GetHuman-agnesdu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman-agnesdu fixes it.
This email address isn't valid


Update Account Information issue
Reported by GetHuman-agnesdu
Apr 27th, 2018 - 7 mons ago
I have an issue with Google too
Not resolved
Seen by 2 customers so far
Similar issue to 17032 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-agnesdu started working on this issue
Apr 27th 3:28am