i could not authenticate thru my email - help a customer reset their p***word - it caus...

GetHuman-joshpick's Recover Account issue with Google from April 2018

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The issue and preferred resolution, in GetHuman-joshpick's own words:
help a customer reset their p***word ... i could not authenticate thru my email
it caused delay in customer resolution
having live customer support.
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Gmail
Recover Account issue
Reported by GetHuman-joshpick
Apr 19th, 2018 - 3 mons ago
I have an issue with Google too
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Seen by 2 customers so far
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-joshpick started working on this issue
Apr 19th 8:06pm