Preordered Limited Edition PS* Kingdom of Hearts console online on December **, **** at...
GetHuman2039742's customer service issue with GameStop from January 2019
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The issue in GetHuman2039742's own words
Preordered Limited Edition PS* Kingdom of Hearts console online on December **, **** at *:** AM, which was one of the first orders placed during the two-hour window* Order *****************. Then on January **, **** at *:** AM an order cancellation email was received saying you were unable to process my order so order was canceled. **I went into Game Stop store and found out the real reason my order was canceled was because YOU oversold the number of consoles. How could I possibly not be one of the people to get one of the consoles? You had everything you needed to fill my order, which is actually for my daughter who is not taking this well at all. She is very upset and anxious on top of being ADHD, so I hope you can understand why this upsets me too to the point I’ll do WHATEVER it takes to get her what she was supposed to get. **So, please let me know when we can expect delivery or who I need to talk to next about this because I WILL NOT stop until she gets one. I really do appreciate your help with this. Thanks in advance!
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