I preordered a let's go eevee game and switch bundle. First I was told it would be here...

GetHuman1623973's customer service issue with GameStop.com from November 2018

6 views
 | 
166 similar
 | 
0 following
Help with my GameStop.com issue
GetHuman1623973's next move: try calling GameStop.com again.
The best way to get your problem resolved is to tap the button below to start calling GameStop.com. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman1623973's own words
I preordered a let's go eevee game and switch bundle. First I was told it would be here on the **th, didnt come, then the date changed to the **th. Still didnt come. Now I have no tracking info or a delivery date. The tracking just says the tracking number and that the info will be updated once it ships. I sent an email almost a week ago about the issue and got no response and I've been on hold with their customer care for an hour and a half at this point, still on hold while I type this. I'm begging for help at this point. They charged my credit card on the **th. So I'm down ***.** dollars with no switch no game and no answers.
GetHuman1623973 did not yet indicate what GameStop.com should do to make this right.
I have an issue with GameStop.com too
How GetHuman1623973 fixed the problem
We are waiting for GetHuman1623973 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get GameStop.com's attention and get better help faster. Tap below to get started.
Having GameStop.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1623973 fixes it.
This email address isn't valid

GameStop.com

Customer service issue
Reported by GetHuman1623973
Nov 25th, 2018 - 10 mons ago
I have an issue with GameStop.com too
Fixed
Seen by 6 customers so far
Similar issue to 166 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1623973 started working on this issue
Nov 25th, 2018 11:09pm
GetHuman1623973 indicated the issue is not fixed yet.
Nov 25th, 2018 11:16pm