I will have a personal bag with me on the flight. Am I also allowed to bring a back sup...

GetHuman-tinasara's customer service issue with Frontier Airlines from March 2019

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The issue in GetHuman-tinasara's own words
I will have a personal bag with me on the flight. Am I also allowed to bring a back support pillow on the plane without being charged for it? I am having some back issues and will need this for support. I have been trying to call customer support to ask this question but you are unable to get a person on the phone for customer service. Please tell me how I am able to talk to a live person this is very frustrating.
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Frontier Airlines

Customer service issue
Reported by GetHuman-tinasara
Mar 30th, 2019 - 6 mons ago
I have an issue with Frontier Airlines too
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Seen by 9 customers so far
Similar issue to 6416 others
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Items needed
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Billing address
Email address on the account
Phone number on the account
Timeline
GetHuman-tinasara started working on this issue
Mar 30th 6:50pm
GetHuman-tinasara indicated the issue is not fixed yet.
Apr 1st 12:11am
GetHuman-tinasara indicated the issue is not fixed yet.
Apr 2nd 6:57pm