I ordered * tickets by accident. Same name Kimberly Cox. JDE*SK and R*RWQW. My computer...

GetHuman-jckcacac's customer service issue with Frontier Airlines from June 2018

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I ordered * tickets by accident. Same name Kimberly Cox. JDE*SK and R*RWQW. My computer froze after the first one. I didn’t know it was processed. So I did it again. I want one ticket canceled and refunded to my Discover card. I also need info sent to my email and not my son’s email. That was another mistake. I have call the phone number *** times. No human can reached.*Case number ******-******
I trust that Frontier Airlines will make this right and come up with a resolution that is fair.
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Frontier Airlines

Customer service issue
Reported by GetHuman-jckcacac
Jun 2nd, 2018 - 20d ago
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Items needed
Name on ticket
Booking reference
Billing address
Email address on the account
Phone number on the account
Timeline
GetHuman-jckcacac started working on this issue
Jun 2nd 4:21pm
GetHuman-jckcacac confirmed the issue is fixed. Hooray!
Jun 2nd 9:49pm
GetHuman-jckcacac confirmed the issue is fixed. Hooray!
Jun 2nd 10:46pm
GetHuman-jckcacac confirmed the issue is fixed. Hooray!
Jun 2nd 10:46pm
GetHuman-jckcacac confirmed the issue is fixed. Hooray!
Jun 2nd 10:46pm
GetHuman-jckcacac confirmed the issue is fixed. Hooray!
Jun 2nd 10:46pm
GetHuman-jckcacac confirmed the issue is fixed. Hooray!
Jun 2nd 10:46pm
GetHuman-jckcacac confirmed the issue is fixed. Hooray!
Jun 2nd 10:46pm
GetHuman-jckcacac confirmed the issue is fixed. Hooray!
Jun 2nd 10:46pm