I just spent $*** on some poor quality materials. When I tried to initiate a return on...

GetHuman2037261's customer service issue with Forever21.com from January 2019

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The issue in GetHuman2037261's own words
I just spent $*** on some poor quality materials. When I tried to initiate a return online, it says I only get $*? How does that happen? I cannot fit the other items. Please direct me as soon as possible. This does not make sense at all. The order * was ********. I was only able to fit * items out of the ** or ** that I ordered. I would like a refund for the other items. The material was very poor. It did not appear like that on the website. I would like a full refund not just $*.
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Forever21.com

Customer service issue
Reported by GetHuman2037261
Jan 25th, 2019 - 3 mons ago
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GetHuman2037261 started working on this issue
Jan 25th 3:03pm