Can I exchange an item I bought from Forever 21?

Yes, you can exchange an item you bought from Forever 21. We understand that sometimes items don't fit or meet your expectations. To ensure a smooth exchange process, please make sure the item is in its original condition with tags attached, and bring the original receipt or packing slip with you. Exchanges can be made in any Forever 21 retail store within 30 days from the purchase date. Alternatively, if you prefer to exchange by mail, please contact our customer service team for assistance. Please note that exchanges are subject to availability, and certain items such as swimwear, lingerie, and earrings may not be eligible for exchange due to hygiene reasons.