My fit bit would not since so I only have **.*** steps on my weekly update. Can you upd...

GetHuman-janimals's tech support issue with Fitbit from April 2018

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Help with my Fitbit issue
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Order number, Name on account, Email address on account, Billing address, and Phone number on account
GetHuman-janimals's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman-janimals a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-janimals's own words:
I was trying to do something, and ran into a problem.
My fit bit would not since so I only have **.*** steps on my weekly update. Can you update it for me?
I trust that Fitbit will make this right and come up with a resolution that is fair.
Help with my Fitbit issue
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Fitbit

tech support issue
Reported by GetHuman-janimals
Apr 17th, 2018 - 3 mons ago
I have an issue with Fitbit too
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Seen by 2 customers so far
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Timeline
GetHuman-janimals started working on this issue
Apr 17th 12:22pm