I sent a two-day letter via FedEx last Monday over a week ago. Because the ZIP code was...

GetHuman-hjeffb's customer service issue with FedEx from October 2018

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The issue in GetHuman-hjeffb's own words
I sent a two-day letter via FedEx last Monday over a week ago. Because the ZIP code was entered incorrectly the letter was sent to the wrong state. I caught this on Thursday the day it was supposed to be delivered and have talked to FedEx daily trying to get my letter rerouted. Each day I've Been Told that the letter has been rerouted and sent to the correct address yet it is still sitting in the same FedEx facility in the wrong state. Today when I called to see why there isn't any movement I was told that I have to create a account with FedEx and pay to have it sent to the correct address.
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Customer service issue
Reported by GetHuman-hjeffb
Oct 20th, 2018 - 3 mons ago
I have an issue with FedEx too
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Seen by 4 customers so far
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GetHuman-hjeffb started working on this issue
Oct 20th, 2018 3:15am