Accessed my facebook account earlier no problems, it wasn't until this afternoon that I...
GetHuman-mmraposa's customer service issue with Facebook from March 2019
Help with my Facebook issue
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The issue in GetHuman-mmraposa's own words
Accessed my facebook account earlier no problems, it wasn't until this afternoon that I encountered a problem. I began to notice I was no longer able to like statuses and was also no longer able to post on my page. I then logged out of the account and deleted it from my iPhone, well I re-downloaded it and it did not let me access. I got an "error code: *" once I went to log in. I then got out my laptop instead and tried to regain access by changing the password, well it only sent me reset codes in my e-mail through spam box, each time i tried, I re-typed the new code in, it tells me I have tried codes too many times. I continued typing in correct information every time and I tried my cell phone number and * or * times did not send me a code through text. I am unsure if my account has been hacked. I am fearing it may have been but because I keep getting error codes, I am uncertain. I also have tried to search for myself on facebook with my laptop and says my page is unavailable or may have been deleted. I have searched for answers of some kind and each time I am brought onto troubleshooting site I am getting error codes. I am hoping you are able to help. I know I am not the first or last person this has happened too but I am hoping to have some sort of resolution. Thank you.*-Megan Raposa.
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