I have people that have rated my company with low ratings whom i have never done a job...

GetHuman-lyonshom's customer service issue with Facebook from March 2019

9 views
 | 
373068 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-lyonshom's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lyonshom's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lyonshom will want to follow the link below to head to their help center. We will check on GetHuman-lyonshom later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-lyonshom may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-lyonshom's own words
I have people that have rated my company with low ratings whom i have never done a job for. This was an ex girlfriend who is attempting to destroy my good name and my company. She also got her personal friends to say horrible things that were not true which lowered my score from * stars to *.* stars. Never have i done any work for these people. I would like your help to resolve this issue ASAP and have these negative unjustified fake comments removed ASAP to restore my * star rating. My business has taken a hug financial hit because of these false negative accusations and comments. For it has already also cost me some jobs from my customers. NAMES to be REMOVED AND BAND COMPLETELY are CASSIE ARRABIE & ERICA BOUDREAUX AND ELISABETH MCCANLIES. PLEASE REOMOVE THESE COMMENTS AND PEOPLE FROM BEING ABLE TO ACCESS OR COMMENT ON MY BUSINESS OR PERSONAL FACEBOOK PAGE. I greatly appreciate your response dealing with this matter. Thank you. ***-***-****
GetHuman-lyonshom did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lyonshom fixed the problem
We are waiting for GetHuman-lyonshom to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lyonshom fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-lyonshom
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 373068 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lyonshom started working on this issue
Mar 13th 12:44am