I'm trying to connect my Instagram account to my Buffer account. Buffer says the Instag...
GetHuman1523714's customer service issue with Facebook from November 2018
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Help with my Facebook issue
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The issue in GetHuman1523714's own words
I'm trying to connect my Instagram account to my Buffer account. Buffer says the Instagram has to be connected to a Facebook page, which is fine. I was concerned about my privacy, so I made a second profile under the name I use for work, not knowing this would be a red flag. I also didn't know that people could not see who manages a page. So I made a second profile and made a page, and connected it to my Instagram through Facebook. I tried to connect it through the Instagram app but that didn't work right* it kept connecting to my (second) profile, not the page. **Then the account was frozen because of suspicious activity. I was frustrated, but I moved on. I googled and discovered that pages are private, so I could have my work page on my first profile without anyone seeing my real name. So I set up a page on my original profile, filled it out and everything, ready to give up on the page I made on my second profile. However, when I went to connect to Instagram, it said the account was already connected to another FB page: the first page I made which I cannot delete because I don't have access to that profile. Frustrating. I figured I would wait until I was either given back access to my second profile or that profile was deleted, hopefully the page along with it.**This morning, I tried to log into my second profile. It told me the account was disabled, so I figured the page I made associated with the second profile was deleted. I just tried to connect to my Instagram on the page I made associated with my original profile, and I receive an error message saying "An Unknown Error Has Occured"
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Nov 8th, 2018 3:47pm
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