Well what happened was I got a message from my old friend they was telling me that my n...

GetHuman1382175's customer service issue with Facebook from October 2018

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The issue in GetHuman1382175's own words
Well what happened was I got a message from my old friend they was telling me that my name was showing for a lump sum of money and the message from my friend was that it was not a scam and my friends name is Josh Willis si I thought that I could trust him he told me to go look for someone by the name of Napolitano Janet and I went to look her up it was suppose to be something for Facebook and then when I liked get up she asked me for my name my address and my phone number and my password so that she can send me ***.***.** thousand dollars but before all of that she asked me to send a pic of my id and I did then she asked me for my Facebook password and I gave it to her then she told me when it asked me if it was me trying to log in to just say yes so I did it then she gave me a bunch of tracking numbers for the package then she asked me for an Amazon card so that she can activate the delivery of the package she told me to purchase rei Amazon cards for the price of *** dollars a piece then when I didn't have it she asked me what could I come up with and I told her i had only forty dollars then she asked could u come up with fifty dollars and I said no I only have forty dollars then she said get two twenty dollar Amazon cards and then after I said I would get them the next couple of days she then asked me to get her two twenty dollar iTunes cards then after that that's when u said I was going to change my password on Facebook but then when u went to go change it my whole email was changed plus my password no longer was working to my account either then when I confronted her about it I asked her why did she change my email and pushrods for my Facebook and she told me it was too protect me then she tried to flip the script like I did something wrong because I told her that I knew this was going to happen I said she just wants to portray herself as other users so she can make everyone feel comfortable because they r ur friends and they trust u and then she told me to answer yes to something Facebook was sending me and I did and then from that point on out I've been locked out of my Facebook page and it won't let me use my name anymore and the email that they gave me that they said they switched my email for Facebook to is nickfacewood****@yahoo com and they this is the number they told me to text then on offline is ***-***-**** and I just feel so be trade cause that's something that no one should have to experience at all so can u please contact me ASAP cause u never know how many more people they r doing like this so contact me ASAP I'm going to leave u my number cause I'm so serious right now about what happened to me this shouldn't have happen to anyone so call me as soon as u get this message thank u so much for ur time on my name is Kimberly denby and my cell number is ***-***-**** once again thank u so much I really do appreciate everything u r going to do
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Facebook

Customer service issue
Reported by GetHuman1382175
Oct 20th, 2018 - 24d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 184792 others
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GetHuman1382175 started working on this issue
Oct 20th 6:06pm