I absolutely need my account that was under *****@***.com between the years **** and...

GetHuman-yoyopdid's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-yoyopdid's own words
Log back in and reactive an account that was alive between the years **** and ****. ... I absolutely need my account that was under *****@***.com between the years **** and **** back. I am in a civil case right now with my ex battling for custody of my youngest son and I need the messages that she had from back then as well as some of her friends messages that they had sent to me as well. It is crucial for the well being of my child. Please help!! I know it says you cannot recover a permanently deleted account but this cant be true. I've heard of people calling the actual customer support line after the ** days that you have to recover it and they still got their old account back. Please. There has to be some source of record keeping and information that will allow the account to be restored. This is an emergency, an emergency that involves the law. The account needs to be restored. If Facebook is allowed to collect, document. And file every single thing that I say or do involving their service, they should be able to restore the account and it absolutely needs to be restored. It being restored will solve the problem.
Whether or not I get to see my son ever again depends on this and i have seen as well as have heard that it is possible and people had it done for them.
Completely reactivate the accout.
I would say I'm a good user, customer. Kr consumer because I have been on facebook for at least * years now. That's major loyalty.
I've tried the facebook help pages suggestions and at the end of it all it said that it could not be done. That it was impossible. Yet I saw it done for others and heard more instances of them succeeding afterwards.
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Customer service issue
Reported by GetHuman-yoyopdid
Oct 20th, 2018 - 3 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 184326 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-yoyopdid started working on this issue
Oct 20th, 2018 9:33am
GetHuman-yoyopdid indicated the issue is not fixed yet.
Oct 20th, 2018 9:45am